- August 1, 2017
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York, UK – Aug 1st, 2017 – Q4 Bathrooms, a UK leading bathroom distribution company, today announced an exciting new partnership with Trust A Trader, an online directory for reviewed and vetted tradespeople and organisations. The partnership will enhance the excellent customer service that Q4 Bathrooms are already providing, by giving customers access to local reliable tradespeople in their area to install their bathroom products.
With more than three decades of experience, Q4 supply high quality bathroom equipment to customers across the UK. The company is known for its outstanding customer service and management are constantly reviewing their communication and after-sales processes in order to optimise the customer’s experience.
Trust A Trader was established in 2005 to help commercial and domestic customers to access traders without risking engaging a rogue trader. The online directory helps users to find reliable, local tradespeople to help carry out jobs that they can’t complete themselves. All traders must undergo a vetting process before becoming listed on Trust A Trader: they must have a minimum of two years’ experience; be recognised by the relevant trade associations; and provide a review section for honest feedback. In the last decade, Trust A Trader has worked on initiatives to raise awareness of rogue traders, including a campaign led jointly with Friends of the Elderly, in order to help protect society’s most vulnerable members from dishonest tradespeople.
The partnership between the two companies will help to improve on Q4’s already excellent customer services by assisting customers to make the most of their investment. Trust A Trader’s customers will benefit by having instant access to Q4’s broad range of quality bathroom products.
Q4’s Managing Director, Richard Parker, commented: “We are really excited to kickstart this relationship and provide our customers with an added experience. We take pride in the quality of our products and wanted to make sure our customers weren’t let down by below-par installation services. We had a look at similar companies to work alongside, but felt that Trust A Trader shared the same values and commitment to their customers as we do. We decided to enquire on whether they would be interested in working with us – luckily, they did! We feel honoured to have such a well thought of brand displayed alongside us and are looking forward to seeing what the future holds.”
Gary McEwin, founder and Director of Trust A Trader says: “We were delighted when we were approached by Q4 about a partnership. We believe that our customers deserve choice, honesty and high standards, and Q4’s exceptional track record and investment in customer service perfectly reflect our own ethos. With Q4’s unrivalled quality and our choice of trusted tradespeople, customers across the UK can now invest in new bathrooms with complete peace of mind.”
Q4 Bathrooms and Trust A Trader will work together to provide excellent customer service from the offset of their consumer’s projects.
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About Q4 Bathrooms: Q4 Bathrooms is a privately owned independent bathroom wholesale business. With over 30 years of providing high quality bathroom products, excellent customer service and next day delivery to 95 percent of our customers, it’s no wonder we have built a reputation as one of the UK’s leading bathroom distributor.
Our complete range of over 5000 top quality products can be viewed via the Q4 brochure either online or through your local bathroom outlet – just ask by name! – and come with a 10-year guarantee minimum.
Trust A Trader is an online directory designed to help customers find local traders they can rely on. Founded in 2005 by Director, Gary McEwen, Trust A Trader has grown from strength to strength, and helps thousands of customers a year to get the job done. Once a trader has passed the vetting process, customers are able to review the service they received and rate the trader across six categories. Each trader is given a rating of up to 5 stars, which reflects reviewers’ scores. In the event of a dispute or negative review, Trust A Trader will act as mediators and either facilitate a resolution that satisfies all parties, or remove the trader in question from the directory. Trust A Trader’s directory of trusted organisations and sole traders continues to grow, as does its list of happy customers.